Meet Busy Bob: Why Your Small Business Needs Solidarity IT

Meet Busy Bob, a small business owner who is always on the go. His primary focus is on growing his business, serving his customers, and ensuring everything runs smoothly. The last thing Bob wants to worry about is his IT infrastructure. He just wants his computers to work when he needs them. However, ignoring IT issues can lead to significant disruption and costs down the line. This is where Solidarity IT comes in.

The Hidden Costs of Ignoring IT

Bob might feel that IT is an annoying distraction or an unnecessary expense, but the reality is that a well-maintained IT system is crucial for his business’s success. Here are some key reasons why Busy Bob needs Solidarity IT to handle his IT needs:

1. Patch Management: Keeping Your Systems Secure and Up-to-Date
   1. Why It Matters: Software vulnerabilities are a common entry point for cyberattacks. Regular patch management ensures that Bob’s systems are up-to-date with the latest security patches, reducing the risk of breaches.
   1. Real-Life Example: A small retail business in Bob’s area experienced a ransomware attack because they hadn’t updated their software. The attack encrypted their customer data, and they had to pay a hefty ransom to regain access to it. Regular patch management could have prevented this.
      The CyberEdge 2022 Cyber threat Defence Report revealed that over a 12-month period, ransomware attacks affected 73% of UK organisations.
2. Endpoint Detection and Response (EDR): Proactive Threat Management
   1. Why It Matters: EDR solutions continuously monitor Bob’s endpoints (laptops, desktops, etc.) for suspicious activity. This proactive approach helps detect and respond to threats before they can cause significant harm.
   1. Real-Life Example: A local accounting group suffered a significant ransomware attack in January 2022 that led to the loss of sensitive client information, including management accounts, HMRC letters, and personal documents. The breach was made easier by a lack of adequate security measures, such as multi-factor authentication and a clear Bring Your Own Device (BYOD) policy
3. Regular Backups: Safeguarding Your Data
   1. Why It Matters: Data is the lifeblood of Bob’s business. Regular backups ensure that his data is safe and can be restored quickly in case of hardware failure, accidental deletion, or cyberattacks.
   1. Real-Life Example: A small law firm lost all their case files due to a hard drive failure. The lack of regular backups meant they had to spend weeks reconstructing the lost data, leading to missed deadlines and unhappy clients. Regular backups would have allowed them to restore their data quickly and avoid the disruption.

Why Choose Solidarity IT?

At Solidarity IT, we understand that Busy Bob just wants his computers to work and doesn’t want the hassle of having to deal with it in addition to the other million and one tasks already on his mind. Our services are designed to give Bob peace of mind, knowing that his IT infrastructure is in good hands. Here’s what sets us apart:

• Expertise: Our team of experienced professionals knows how to keep Bob’s systems running smoothly and securely.
• Proactive Approach: We don’t just fix problems; we prevent them. Our proactive monitoring and maintenance ensure that potential issues are addressed before they become major disruptions.
• Tailored Solutions: We understand that every business is unique. Our services are customised to meet the specific needs of small and micro businesses with 1-10 workstations.
• Cost-Effective: We offer affordable IT solutions that provide real value, helping Bob avoid the hidden costs of IT issues.
• Solidarity: We believe in standing together with our clients. Our name, Solidarity IT, reflects our commitment to supporting small businesses like Bob’s, ensuring they have the reliable IT support they need to thrive.

Let Solidarity IT handle your IT needs so you can focus on what you do best.

Special Offer: Get a Fresh Perspective on Your IT

Take advantage of our Service-IT offer for an independent audit of your computers at just £80 each. Identify vulnerabilities and improve system performance. Add that computer to a Protect-IT subscription within 3 months, and the audit is free! Enhance your IT infrastructure and enjoy peace of mind with Solidarity IT.