John tells the story of how he discovered Solidarity IT and what it was like to learn from Andy.
" 'I will teach you at your speed,' those were the magic words. "
Available across Devon
In plain English
"He doesn't stop teaching me on a particular thing until he is absolutely satisfied that it's sunk in."
At your home
Explain-IT is bespoke 1-1 training, in your own home, at your speed on your own computer.
You set the focus
The first thing we'll do is identify what you want to be able to do. You get to set the priority and the schedule.
Discover Windows 10
Learn Windows 10, whether your previous experience was Windows 7, 8 or even an electric typewriter.
Andy can help you choose the computer that is right for you, your requirements and your budget.
Use Email, Skype and the Internet to contact people around the world. Communicate with family / friends.
Fully bespoke to suit your needs
Take as deep or as shallow a 'dive' as you want into how your computer works. Focus on just enough to achieve what you want to, or dive into the what, how and why it operates the way it does.
Stuck for ideas on what to do with your computer? Our flash cards make it easy to identify what your interests and priorities are.
Unsure what you can do?
Advice is always Free
If you have questions, have a chat with Andy by phone or email. There's no charge for advice.
Understand the concepts behind 'The Cloud', why backups are important and how to keep safe online.
HERE'S SOME FREE ADVICE ON BACKUPS
For your critical / irreplaceable files
Don't just take John's word for it
"I'd got quite nervous about trying to use my computer... I'd gone from a really old computer to a nice laptop that scared me to bits... He (Andy) was very good, he's lovely, he's calm... After meeting Andy I was really confident with everything he did with me."
"He was great. He turned up when he said he would, which is quite useful when you are in business, and he took away the computers, and they came back, I think two weeks later, all fixed, and running amazingly well."
Gerry, Improve-IT (laptop upgrades)
"Andy was quick, Andy was efficient... and after he had finished the problem and solved it, he explained in simple terms how I could make sure something like that didn't happen again."
Tom, Fix-IT (WiFi configuration)
"I would never have been able to set it up myself or whatever, but now that Andy has done that for me, um, I'm getting to be quite a computer... buff. I think that's the right word."
Steve, Build-IT (new tablet) and Explain-IT
"He is extremely tolerant and patient"
Andy from Solidarity IT can work with you to help you overcome whatever challenges you face when trying to do what you want with your computer.